Export from the App
Your data is always in your hands. Extract it anytime, in a machine-readable JSON format.
Open VELO
Launch the app and make sure you're signed in.
Go to Settings → Privacy
Navigate to the Privacy section within Settings.
Tap "Export My Data (JSON)"
Your complete data profile will be packaged and copied to your clipboard.
Save or Share
Paste the JSON into a text editor or email it to yourself. It's yours.
Available for all tiers (Free, Pro, Master) in-app. No limits, no fees.
What's Included in Your Export
Your export contains all data we store about you that is portable and meaningful:
Account Profile
Your tier (Free/Pro/Master), Sparks balance, subscription status, and current settings.
App Settings & Preferences
Your WPM (words-per-minute) setting, AI provider selection, language preference, and UI themes.
Reading Session History
All your reading sessions: title, word count, progress, WPM, date, and performance metrics.
Device & Cloud Sync
Your master preferences synced to cloud. Local device data is included where applicable.
What's NOT Included (And Why)
Some data is excluded by design, for your security and privacy:
Personal API Key (BYOK)
Your Gemini, OpenAI, or Claude API key never leaves your device. By design, it is encrypted locally and excluded from all exports for your protection.
Texts & Documents Processed
These are not stored — they flow through our system in real-time and are immediately discarded. Nothing to export.
Firebase Analytics Data
Managed by Google Analytics. You can request deletion via Google's own data tools at myactivity.google.com.
Google AdMob Advertising Data
Managed by Google AdMob. Subject to Google's data retention and portability policies.
Third-Party Subscription Records
Purchase history on Google Play (Android) or App Store (iOS) is managed by those platforms. Contact them directly.
Request Additional Data
Cloud profile, subscription history, and server-side logs can be requested directly from our privacy team:
We respond within 30 calendar days with a complete export or explanation of what is unavailable.
Contact Us
Questions about your data export, concerns about privacy, or requests for additional data?
privacy@velo.softwareMaximum response time: 30 calendar days
We take data privacy seriously. Exports are provided at no cost and without barriers.